The Monroe County Systems Integration Project
aims to establish connections between 300 local health, education and human services organizations by building technology and establishing relationships across sectors. This project is a priority identified by the Regional Economic Development Council, the Rochester-Monroe Anti-Poverty Initiative (RMAPI), and others as a critical need for our community, as well as a key need and priority identified by people living in poverty.
Over the upcoming months and years, the Systems Integration Project and key community partners will shift the way our community works together to help individuals and families seeking support. This means people will have better access to services and information, and providers will be better informed to help their patients and clients.
When fully implemented the SIP will both enable and evaluate coordinated cross-sector interventions that support a family’s transition from crisis to stable to thriving
The core components of the SIP, which will be implemented through 2024, include:
Improved access and integrated service delivery created via advanced front-door protocols and right sized program capacity
A robust change management process inclusive of community driven design, prototyping, multi-sector pilots, rapid cycle improvements, training and technical support, adaptive leadership and technology utilization
A shared digital dashboard that offers multi-sector users a 360-degree view of more than 150,000 individuals and a shared digital closed-loop referral system used by more than 300 health, education and human services providers
A shared data hub and analytic engine that compiles new and existing data to both inform implementation of new cross-sector workflows and provide a means for measuring shared accountability for sector-specific outcomes, including evaluation of return on public and private investments
Consumer-driven informed consent management
The SIP is innovative and unique in both scope and scale. As such, the SIP will be a cutting-edge, replicable path to improved prosperity and wellbeing across New York while concurrently creating efficiency and cutting cost.
The greater Rochester community is working across a diverse network of committed providers to build an interconnected, person-centered system of health, human services, and education leveraged by a unified information platform, to improve the health and economic well-being of individuals and families, especially those who are vulnerable and/or impacted by poverty.
How We Work
In 2015, a team of experts from IBM analyzed Rochester’s high rates of poverty, including the highest rate of child poverty (50.1%), the highest rate of extreme poverty and the second-highest rate of poverty overall in the nation. IBM’s Smarter Cities Challenge study found Rochester to be “program rich but results poor,” and cited to a number of reasons why Rochester needs to make fundamental changes to reduce poverty. This led to community leaders and people living in poverty, confirming the need for an integrated system. Thus, the Systems Integration Project was identified as a priority by the Regional Economic Development Council and the Rochester-Monroe Anti-Poverty Initiative (RMAPI). As a demonstration project, NYS will benefit from the SIP by investing in a single integrated system with an eye toward how to replicate this work in other areas.
Meet the Staff
Systems Integration Team Members
Additional Participating Organizations
||Monroe County Department of Human Services
|Action for a Better Community, Inc.
||Monroe County Medical Society
|Boys and Girls Club of Rochester
||Monroe County Public Health
|Catholic Family Center
||Monroe County School Boards Association
||Monroe County Sheriff
|City of Rochester
|Common Ground Health
||NYS Commissioner of Education/ BOCES
|Congressman Joe Morelle's office
||RTS: Regional Transit Service
|Education Success Foundation
||ROC the Future
|ESL Charitable Foundation
||Rochester City School District
||Rochester Monroe Anti-Poverty Initiative
||Rochester Police Department
|Finger Lakes Performing Provider System
||Rochester Regional Health
|FLREDC c/o Empire State Development
||Seventh Judicial District
||The Children's Agenda
|Greater Rochester RHIO
||United Way of Greater Rochester
||University of Rochester Medical Center
||Ibero-American Action League, Inc.
|Accountable Health Partners
||Jewish Family Service
|Anthony L. Jordan Health Center
||Judicial Process Commission
|Baden St. Settlement
||Kids Thrive 585, Inc
|Center for Governmental Research
||New York State e-Health Collaborative
|Coordinated Care Services Inc.
|Diocese of Rochester
||Rochester Spinal Association
|EnCompass: Resources for Learning
||Rochester/Monroe County Homeless Continuum of Care, Inc
|Exercise Express LLC
||St. James Mercy Hospital
||St. John Fisher College
|Greater Rochester Health Foundation
||St. Josephs Neighborhood Center
|Greater Rochester Summer Learning Association / GRSLA
||The Legal Aid Society of Rochester
|Greece Central School District
||Trillium Health, Inc.
||Underberg & Kessler
|Harter Secrest & Emery
||Villa of Hope
|Hillside-Catholic Charities Behavioral Health Care Collaborative
|Human Service Development
Shared Language Lunch & Learn
The Shared Language Lunch and Learn will provide insight into the protocol designed to provide a common language for service providers across different sectors to communicate about an individual’s current state of well-being in the seven domains. Shared language facilitates communication between service providers through the development of common, cross-sector definitions of individual assets and risks, across prioritized domains and life stages. It also enables a 360-degree view of a person and provides consistent documentation into a longitudinal record.
Click here to register
- please register no later than January 20, 2020.
Systems Integration Prototyping Project:
Prototypes are used to make ideas real by creating low-cost experiments to test those ideas. The prototyping process will help teams develop, test and iterate workflow prototypes. The workflow prototypes will help teams identify the most desirable, viable and feasible designs to move forward for piloting and implementation.
Systems Integration Project (SIP) Request for Information: Technology Vendors
The Monroe County Systems Integration Project (SIP) is seeking information from interested and qualified vendors to develop a future, request for proposal (RFP) to design, develop and implement an integrated data ecosystem also referred to as a Community Information Exchange (CIE) that spans the health, human services and education sectors.
Please note: The RFI response period closed on September 30, 2019. We are reviewing responses and will be in touch with the vendors who responded by December 31, 2019.
Please check back for more updates or contact Margaret Whelehan at Margaret.Whelehan@uwrochester.org